Dedicated Customer Support Agents
If you just want to get on with your work, without the telephone constantly interrupting your flow, consider opting for our dedicated customer support agent services. Our professional receptionists will pick up all your calls in your company name and take messages on your behalf, allowing you to focus on your business.
Virtual Receptionists and Product Specialists
As well as a professional call answering service, you get voice-mail that's accessible 24/7, and SMS or email message forwarding as well as live chat services. You will enjoy simple, pay-as-you-go recurring billing services that employ dedicated staff who are specialists in our classifieds systems with administrator level access to your systems to provide trouble shooting, client support and assistance,
There are even special discounts available. All in all, the dedicated support specialist service from xpandedMedia.com is one of the most cost-effective ways for a small business to reduce overheads and provide the type of support your business needs to grow.
Payment Processing for Merchant Clients
Whether you operate in a brick-and-click environment or a wholly online one, success in the eCommerce/Classifieds marketplace requires the ability to accept a broad range of payment types, including credit, debit and gift cards, as well as telephone payments.
It requires a comprehensive range of payment products and services that can be integrated to meet the unique needs of your business and your customers, with the flexibility to adapt to changing market conditions and the scalability to grow with your business.
Because the eCommerce marketplace is multinational, merchants must reach seamlessly across borders and currencies. And regardless of how far your reach extends, you must be able to protect your customers and their payments with state-of-the-art security and fraud protection systems.
Combined Support and Payment Processing Services
xpandedMedia.com offers payment processing services to select clients with virtual dedicated support agents processing phone based orders for your classifieds website solution as well as on-site payments via our merchant account services.
This combined with our support agent services can save your business thousands of dollars of overheads a month for your business and is offered at extremely competitive rates. Find out more...